Effective Date: 9 September 2026
At Prime DJ Library, we provide digital products and resources that may be delivered or made available electronically immediately after purchase.
Because digital products can be accessed, downloaded, or copied once delivered, all purchases are generally final and non-refundable.
1. No Refunds
Once a digital product has been successfully purchased and access, download, or delivery has been provided, the payment is non-refundable.
We do not provide refunds for:
Change of mind after purchase
Accidental purchase
Failure to use the purchased product
Lack of technical knowledge
Incompatibility with personal equipment or software
Failure to download the files after access has been provided
Failure to check the product details before purchase
2. Before You Purchase
Customers are encouraged to carefully review the product description, available previews or samples, features, requirements, and other information provided on the relevant sales page before completing a purchase.
Where samples or previews are provided, customers should use them to understand the nature of the product before purchasing.
3. Download or Access Problems
If you have successfully purchased a product but experience a genuine technical issue that prevents you from accessing or downloading the product, please contact us.
We will make reasonable efforts to help resolve the access or delivery issue.
A technical access issue does not automatically qualify for a monetary refund.
4. Duplicate Transactions
If you believe you have been charged more than once for the same purchase due to a genuine duplicate transaction, contact us with the relevant transaction details.
We will review the transaction and, where appropriate, address the duplicate payment.
5. Unauthorized Transactions
If you believe a transaction was made without your authorization, please contact us as soon as possible and provide the relevant transaction information so that the matter can be reviewed.
6. Product Description
We make reasonable efforts to accurately describe our digital products and services.
Customers should review the product information carefully before purchasing.
If you believe a product materially differs from its stated description, contact us so that we can review the matter.
7. Contact Us
For questions or assistance regarding a purchase, digital access, or this Refund Policy, please contact us using the contact information provided on our website.
Business/Website: Prime DJ Library
Website: primedjlibrary.in
Email: primedjlibrary@gmail.com